A Luma Dental dentist reviewing a written treatment estimate with a patient

Est. 2012

Caring for Austin smiles

3 Austin clinics

South Congress · Mueller · Westlake

Insurance & payment

Know what you owe
before we start.

Know what you owe
before we start.

We verify your benefits before your visit and hand you the number in writing. No surprise bills three weeks later—whether you have insurance or not.

How it works

Three steps,
zero surprise bills.

Three steps,
zero surprise bills.

Most patients know their exact out-of-pocket cost within one business day of booking.

Most patients know their exact out-of-pocket cost within one business day of booking.

Share

Verify

Estimate

01

Share your plan

Snap a photo of your insurance card when you book online, or read us the member ID over the phone.

01

Share your plan

Snap a photo of your insurance card when you book online, or read us the member ID over the phone.

01

Share your plan

Snap a photo of your insurance card when you book online, or read us the member ID over the phone.

Patient photographing their insurance details on a phone

02

We verify benefits

Our billing team calls your carrier to confirm coverage, deductibles and waiting periods—usually within one business day.

02

We verify benefits

Our billing team calls your carrier to confirm coverage, deductibles and waiting periods—usually within one business day.

02

We verify benefits

Our billing team calls your carrier to confirm coverage, deductibles and waiting periods—usually within one business day.

Luma billing coordinator verifying benefits on a headset call

03

Get it in writing

Before any treatment, you get a written estimate showing what insurance covers and exactly what you’ll pay.

03

Get it in writing

Before any treatment, you get a written estimate showing what insurance covers and exactly what you’ll pay.

03

Get it in writing

Before any treatment, you get a written estimate showing what insurance covers and exactly what you’ll pay.

Dentist reviewing a written cost estimate on a tablet with a smiling patient

In-network PPO plans

We file every claim

so you don’t have to.

Luma is in-network with most major PPO carriers. If yours isn’t listed, we’ll still submit the claim for you and you keep the reimbursement.

The calm reception area at Luma Dental where our billing team checks you in

Accepted carriers

Delta Dental

Cigna

Aetna

MetLife

Guardian

United Concordia

Humana

Principal

Ameritas

Blue Cross Blue Shield of Texas

UnitedHealthcare

Sun Life

Coverage varies by employer group. We confirm your specific plan before you sit down.

No insurance?

Plenty of ways

to make care affordable.

About a third of our patients pay out of pocket. These are the options they use most.

Financing

CareCredit and Sunbit, with 6- and 12-month 0% APR options for qualified patients.

In-house payment plans

For treatment over $500, split the cost across three months at no interest—no credit check.

HSA & FSA

Every service we provide is eligible. We’ll give you an itemized receipt for your records.

Good to know

Billing questions,

answered plainly.

Still unsure? Call (512) 555-0142 and our billing team will walk you through it.

Portrait of Megan Hart, Luma Dental billing coordinator

Megan Hart

Billing coordinator · Replies same day

Do you take my insurance?

We’re in-network with most major PPO plans, including Delta Dental, Cigna, Aetna, MetLife and Guardian. If you’re out of network, we still submit the claim and you keep the reimbursement.

Do you accept HMO or Medicaid plans?

When do I pay?

What if my treatment plan changes?

Ready when you are

Your healthiest smile starts with one easy visit.

New patients welcome. Most PPO plans accepted, and we’ll verify your benefits before you arrive.

New patients welcome. Most PPO plans accepted, and we’ll verify your benefits before you arrive.

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